Lesson Policy

TUITION

Tuition is billed on a monthly basis through Kyle Mulcahy Music via the My Music Staff portal. The student chooses a time and day of the week that fits their schedule, then that time slot is reserved for that student upon initial payment equivalent to one month's tuition. Please contact us to discuss rates and packages. Months with five weeks will result in an extra lesson, this is how we offset the holidays in which there are no lessons. There are no refunds once the month has been billed. A $15.00 late fee shall be assessed for any payments received after the 1st of each month. A $15.00 late fee shall be assessed for any payments received after the 1st of each month.

CANCELLATIONS

All cancellations must be made exclusively via text or email 24 hours before scheduled lessons. Every student is allotted one make-up per month and these may not be accrued. “Freezing” lessons is not permitted, and will result in the student losing their reserved time slot. No shows or failure to notify the teacher before 24 hours for any reason is considered a forfeited lesson. After 15 min of the student not arriving, the lesson will automatically be canceled. Make-up lessons are at the discretion and availability of the instructor. All make-up lessons must be completed within 30 days of the original lesson. Notification of vacations must be at least 30 days in advance. Text (845) 544-3367 or email kylemulcahymusiclessons@gmail.com for all notices. Verbal notice given during a lesson will not be accepted.

HOLIDAYS

Kyle Mulcahy Music is closed and will not host lessons on Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, and New Year’s Day. There are no make-ups for those holidays; they are built into your annual tuition. When the instructor is on vacation or is performing, a make up will be provided. In the rare situation that a make up is not possible, the student will be credited for the lesson towards their tuition.

DISCONTINUING LESSONS

To discontinue lessons, we require written notice via text or email, at least 30 days before the final lesson. This policy allows our teachers ample time to fill the spot before lessons cease. Lessons are non-refundable. Students are responsible for prorated tuition fees for up to 30 days after the date of cancellation email. Tuition payment are not refunded for discontinuing lessons mid-month. Once a 30-day notice has been given, no make-up lessons will be offered. Missed lessons not already made-up will not be refundable upon withdrawal.

PHOTO RELEASE

Upon enrollment, Kyle Mulcahy Music is granted permission to take photographs/video of students for use in promotional materials and on social media. Permission is also granted for Kyle Mulcahy Music to copyright such photographs/videos. This policy includes recorded Zoom lessons.

If the student, parent, or guardian wishes to opt-out of this release, please contact the administration at kylemulcahymusic@gmail.com.

REFUNDS

All of our lessons run month to month. If a student decides to quit lessons after the 1st of the month, no refund will be issued for the balance. “Freezing” lessons mid-month is not permitted.

Our lesson policy may be updated at any time without prior notice.